Return and exchange

Products specified in the name cannot be returned or exchanged.

• The customer has the right to cancel the order and get the money back when its arrival is more than 15 days late.

The customer has the right to return or exchange the defective item within 3 days from the date of receiving the product, and the store shall bear the costs of return or exchange.

The customer has the right to return the product within two days from the date of receiving the product unless the product is specified in the name, with the customer bearing the value of shipping the product to the store in the same way as receiving the product, and the amount will be returned within 7-14 working days.

If the customer does not receive the order from the shipping company for any reason, the customer will bear the shipping cost again.