Can more than one name be written on the bag?
One or two names can be written as a maximum.
Can I change the contents of the ready-made bag?
Products can be added to the bag from the (additional products) section, but no item can be deleted from the ready bag.
Can I order a bag only, without any contents?
Yes, you can order an empty suitcase from the empty suitcases section.
Can I order a product without ordering the bag?
We apologize, but we cannot accept any order without a bag.
Can I send the gift directly to the recipient?
Yes, on the payment page, add the recipient's address, activate the "Receive via another person" option, and enter the recipient's name and mobile number. The recipient will then be contacted directly to receive the gift.
How long does delivery take?
Delivery time for Riyadh city is within the next day after the order is placed, while for other cities (4-6 working days) and may change in some cases.
Is cash on delivery available?
We do not offer cash on delivery.
